We’ve collated the most frequently asked questions here. Drop us a line if your question is not listed.
We’re passionate about helping our Service Providers achieve complete success.
Energy Program offers a comprehensive range of services including certificate creation, aggregation, audit, verification, compliance enforcement, and software development. We operate within various energy efficiency schemes and programs both in Australia and internationally.
If you are looking to participate in energy efficiency programs such as the Victorian Energy Upgrades as a Service Provider, the accreditation process can be complex and rigorous. Energy Program, already registered as an aggregator, simplifies this process, allowing you to join and participate in these schemes with ease and confidence.
No, not everyone can join. Each Service Provider that partners with Energy Program undergoes a thorough vetting process to ensure that only qualified and reliable participants are involved, maintaining the integrity of the program.
To report a breach or non-compliance involving one of our clients (Service Providers), please contact us immediately.
We take these matters seriously and will address them promptly.
Please refer to our Complaints Handling & Dispute Resolution Policy for more information.
We offer an innovative desktop and mobile application designed to support scheme participants in focusing on their core activities—selling and performing energy upgrades. Our software handles the administrative and compliance aspects, ensuring a smooth and efficient process.
While Energy Program does not directly provide services to end users, we can connect you with one of our trusted Service Providers. They can assist you with lighting upgrades, hot water systems, or heating and cooling upgrades to take advantage of available rebates and incentives.
We can definitely assist you. By becoming one of our Service Providers, you can quickly start offering the benefits of various energy efficiency schemes to your customers. We will guide you through the onboarding process, ensuring a smooth and professional experience.
While we do not rely on DataForce software for our operating model, as our proprietary software solution offers superior functionality and efficiency, we understand the importance of flexibility. If you prefer to work with the Energy Program using DataForce, we are fully equipped to support that as well. Our goal is to provide the best service tailored to your needs, ensuring a seamless and effective partnership.